What is AgentOps — and why it’s not the same as “building a chatbot”
AgentOps is the essential framework for teams moving beyond simple chatbots. A year ago, building a chatbot was progress. Today, it’s a liability if it’s not managed. Here’s a very Nordic moment: it’s Friday afternoon and a municipality rolls out an “AI assistant” to help staff answer procurement questions faster. On Monday, someone asks for … Read more